FAQ's
How to book a session
Booking is one easy step, select the book a session tab and choose an available date and time. A confirmation email and documents for your first session will be emailed and can be conveniently completed, signed and dated online.
How to cancel a session booking
Your booking confirmation email, has a link – cancel booking. Your steps are prompted. A refund is issued if cancelled more than 24 hours prior to the booking.
How is my privacy protected
Emails and files are all protected and continually monitored.
How long is the counselling session
Usually 60 or 90 minutes sessions. Alternate times can be discussed.
How do I contact the counsellor
Using the contact page.
Will my counsellor tell other people what I share with them
Not at all, unless I am legislated to share your details.
Can I receive free counselling sessions with a Mental Health Care Plan
No. Our counselling sessions are not covered by Medicare.
Get in Touch
Ready to take the next step? We're here to support you with compassionate counselling tailored to your needs. Let's start your journey towards healing and growth together.
FREE 15 minute consult is available.
